Double-click the Recycle Bin on the Desktop. If you deleted a Word document without emptying the Recycle Bin, you might be able to restore the document. There are eight methods in total for Microsoft Office Word has stopped working and Word file recovery and repair.These approaches can also be applied to fix similar issues on other Office apps, such as Excel, PowerPoint, etc Go to File menu and Ope n Highlight the new document saved as Rich Text File and then select Open Go to File menu in the ribbon and choose Save as option Under Save as type, select Word Document These suggestions apply to Microsoft Word for Office 365, Word 2019, Word 2016, Word 2010, Word 2007, and Word for Mac. NOTE - When you run the uninstaller it gets rid of all your Office/Outlook settings run the Microsoft Office uninstall tool, reboot, reinstall to get rid of this issue. We upgraded everyone from Office 2010 to Office 2016 via 365 Business Premium licenses. After the cache is repaired, a sync operation should clear up any stuck files Document Cache has stopped working. Reboot and sync: This step is when Office repairs the cache. If the cache files are corrupt and irreparable, deleting them allows Office to repair itself by replacing the corrupt files. The last step is to delete the corrupted cache, so that Microsoft Office can create another one Office typically repairs the document cache files if it detects problems. But it can appear occasionally, too, by using any office program If the description of a running process starts with Microsoft Office Document Cache, then you should end its functioning. I can reproduce it by starting word for example, opening any document, press file/save to and then click to skydrive. If you have feedback for TechNet Support, contact office document cache migration has stopped working Rebooting the computer leads to the message stated in the title. Check if the issue can be reproduced when Office Upload Center is opened Please mark the reply as an answer if you find it is helpful. Then open Word document from the network drive. Please open Office Upload Center, check if any files are syncing or uploading. I get a further message 'Microsoft excel is trying to recover your files' Based on your description, the document can be opened correctly but a popup would be prompted about the Office Document Cache. As a result I cannot open any word or excel files. Excel and Word worked fine initially but over the past few (7?) days I get the message 'Microsoft Office document cache has stopped working' on startup. Home Microsoft Office document cache has stopped working

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